
This is a much-discussed topic in our circle here at Studio 22. Brands and sales reps often feel mired in the stacks they have to ship out or carry with them, not to mention the printing and mailing costs associated with these materials.
What I hear a lot is, “It uses so much paper. Can’t we put it on the web?” Of course, we’re biased toward printed pieces – it’s our nature. But we are also always in favor of cutting waste – it’s our duty.
I’m here to make the case for keeping these printed pieces (and their associated mailing costs) in your budget. In the instance of Planograms, particularly, it’s important to look at the situation from the retailer’s eyes. There are benefits to you, the manufacturer, wrapped neatly in here, too.
The purpose of creating a planogram is to ensure that your brand is represented properly at retail via signage and product display. If you rely on the retailer to do your floor or wall set (rather than a brand rep), sending a planogram is a necessity.
Send two hard copies: one for the office (back-up) and one working copy for the sales floor. If these are the only copies the retailer has, they’ll keep track of them. You are actually helping to control waste this way. If your planograms were accessible online, they would be printed an indefinite amount of times and tossed in the waste basket after use. Additionally, colors vary from screen to screen and printer to printer, so you have no control over how color swatches are conveyed to the user if printed from the web. Not to mention…
When it’s time to do a reset of your merchandise for markdowns or a new season, the last thing a shop owner running on limited staff (you know, this economy…) wants to do is send a sales associate to the back to locate and print your planogram. An unattended sales floor = poor customer service = lost sales and/or possibility of theft. If there is one quality color document on the sales floor, you’ve saved the retailer 15 minutes. Looking at this from the retailer’s perspective is important, which brings us to…
The overarching point, which is: Make it easy and convenient for the retailer to present your merchandise. If it’s not easy and it doesn’t help them sell product, they won’t do it to your specifications and brand recognition will be lost.
Printed workbooks, when designed correctly, also offer convenience to your retailers. They become an important reference tool when quality product images (photos or renderings) are prominently displayed in the layout, reducing phone calls and sales rep visits.
We’ve been on the other side of the cash register, and have culled this expertise into creating several new service offerings aimed at connecting brands with their end-users on the retail floor. Click here to see our merchandise presentation services list, or give us a call at (240) 288-8116.