Posts Tagged ‘marketing’

When Things Get Hectic

It’s Tuesday, and with Tuesday comes a different set of stresses than with Monday. If you’re an entrepreneur – or manager of any sort – Tuesday is the day when the rest of the week comes into focus, and you realize how much crap stuff you have to accomplish before the weekend arrives.

Among your to-do’s are marketing tasks (hopefully) that will keep your customers rolling in. Activities like:

  • monthly/quarterly mailings
  • attending events or trade shows
  • updating your company website and blog
  • creating a seasonal product catalog
  • making presentations/sales calls
  • sending email newsletters
  • advertising

When things get busy, we (yes, even us designers) tend to procrastinate marketing our businesses in order to get through the rest of our tasks. However, even when things are hectic, you should still be focused on promoting your business.

Making a calendar at the beginning of each year that outlines your marketing efforts helps you stay on track, while also helping you budget for any design and printing costs. This can be done quarterly as well, to the same effect (my preferred method), and allows you to be more nimble with your decisions.

By planning your marketing efforts in advance, you can reap some cost savings by:

  • ganging up your print jobs for mailings (saves resources, too!)
  • having a general brand overview piece on hand to send to prospects and take to meetings
  • resizing one design for multiple trade show booth layouts
  • qualifying for discounts from your mail house for scheduled catalog mailings
  • creating a single branded email newsletter template that is ready for monthly content
  • having a standard advertisement design that can resized and sent to publications on the fly
  • not paying rush charges when you’re behind the 8-ball!

Trade Show Materials Checklist

Trade shows are the perfect venue to create brand fans by conveying your company story authentically and consistently in your materials. You have a captive audience for a few days during the show – and narrow windows before and after – so you have to plan your strategy wisely to attract and engage them. Here are some must-haves and ideas on getting the most out of your investment.

Have a Plan

Are you launching a new product and using that as a theme for your booth and materials? Are you displaying your entire line, or just one season? Is your company new or established in the industry on which the trade show focuses? Answering questions like these will help determine the direction and content of your materials.

Minimize Impact

Reducing waste in materials, shipping and manpower will save time and money while helping the environment. Estimate as closely as you can the amount of printed materials you’ll need for the show, based on the loose formula of 12 visitors per hour, and add 10% to cover extra traffic. It has been said, however, that 90% of materials never make it back to attendees’ offices. Consider sending catalogs or larger pieces to your prospects as an after-show follow-up.

The List

1. Pre-Show Mailer

  • Send a mail piece such as a post card or letter on customized letterhead to your mailing list, as well as the show attendee list.
  • This is the first piece in the series of materials, so the design must be consistent with your brand strategy and the remainder of the pieces you create moving forward.
  • It should have a clear call to action, the show name, dates, location and your booth number.
  • It can double as a new product announcement or marketing piece to those not attending the show.

2. Booth Graphics

  • Get the most mileage with a design that is representative of your brand story, regardless of season.
  • Introduce additional elements for variety from show to show. A well-planned booth will allow you to swap out sections when updates are needed, such as a new graphic, information panel or product photo.

3. Media Kit

  • This is where your brand story will really shine, so it should be professionally designed for the best impact. You only get one chance to make a first impression.
  • It should include: company history, product features, company culture, social/environmental involvement, leadership and custom photography.
  • Be sure to place plenty of kits in the press room at the show, and keep some at your booth for media members that stop in.

4. Company Overview

  • This doesn’t have to be an elaborate piece—it just has to be effective. This is especially important if you’re a new exhibitor.
  • Will allow buyers a quick look at your brand story, with the added benefit of an in-person experience of your company culture at your booth.

5. Catalog and Product Line Sheet

  • Your catalog should have a company introduction section in the first few pages and an uncluttered product layout with enough white space for notes.
  • Separate line sheets are the easiest way to make price adjustments, new product additions, and allow you to use your catalog for both buyers and consumers.
  • Provide these during buyer meetings or to qualified prospects.

6. Follow-Up Mailer

  • Send a mail piece such as a post card or letter on customized letterhead to those you met with at the show thanking them for their interest. This is a great time to include an incentive offer if you didn’t make a sale with them during the show.
  • Your catalog can also have impact as a follow-up to qualified leads.

Final Thoughts

Don’t forget to tag any advertisements your company is running before the show with the show name, dates and your booth number – especially those appearing in industry-specific publications. If it’s already a part of your marketing efforts, use social media to generate buzz about your trade show attendance before, during and after the show. And never underestimate the power that brand-specific imagery (rather than stock photos) can have on your materials.

Who says packaging doesn’t help sell products?

Even graphic designers themselves fall prey! I know it every time I’m drawn to purchasing something I most likely don’t need. Take, for example, the following…

Orange seltzer is not an item I would normally buy on a grocery trip. But don’t you know, this one, from Boylan Bottling Co. practically jumped off of the shelf at me. I’m a sucker for well-done retro-style anything, so in the cart it went. I thought, ‘Even if I don’t drink it, I would still like to stare at the package.’ (The seltzer’s actually quite tasty, living up to its great packaging and label, and their website kicks ass, too.)

Boylan’s packaging (for all of their products) supports their brand story. Just by looking at their packaging, one can tell the company has a deep history and a sense of fun. Their designer distilled their story into a visual representation of their brand.

On the same trip, I also grabbed some Twist Sponge Cloths. Did I need them? Probably not, but their packaging and presentation was just so nice that I didn’t want to leave without them. (Of course, I use them all the time now since I’m trying to break the paper towel addiction in my house.)

A consumer knows when they look at Twist’s line of products on the shelf that the brand is about making a mundane activity more enjoyable while also conserving resources.

So what’s the point of this grocery shopping recap? The point is:
Thoughtful label/package design (and this includes hang-tags and boxes, too) promotes your already-great product.

Would I have tried the orange seltzer had it not been for the Boylan’s package? No.

Would I have thought that Twist’s European sponge cloth was the solution to my dirty kitchen counters? Nope.

When launching your brand, don’t blow it by rushing through the planning and design process for your support materials. Hire a design firm that will take the time to understand your brand and it’s story before crafting solutions.

Moosejaw Mountaineering on Cross-Channel Marketing

Yesterday, MultiChannel Merchant posted their interview with Moosejaw Mountaineering’s creative director Gary Wohlfeill on their success with digital catalogs.

While they still produce a printed catalog, Moosejaw uses the digital version as a cost-effective way to get more potential customers to see their merchandise across channels. Moosejaw has also implemented a mobile version of their website and uses their texting list to further engage customers.

Moosejaw is on it!

High Quality Websites Yield Better Results

Kind of a “duh” statement, however, this article on Wall Street & Technology got us thinking. The article reports that researchers “found that the higher an investor rates the quality of a firm’s online features, the more money he keeps with that firm.”

The same idea can be applied to your company’s website, no matter what you’re selling. Think about how your audience wants to receive the information they need. Will they make an online purchase if your product images are too small? Will they feel secure making that purchase if the design of the site is less than professional? If your site is informational, is it organized in a user-friendly way?

Studio 22 and Naukabout Making Memories

Frederick, MD, November 24, 2008 — Studio 22 is helping Naukabout ask their customers, “Where do you Naukabout?” Naukabout retained the graphic design firm to create the marketing piece introducing the new company’s clothing line.

Naukabout’s tops, made from 100% organic cotton, along with hats, beanies and other accessory items, are meant to be worn while balancing life between work and play. The folded brochure embodies the tagline with strong visuals that represent one’s most memorable moments, places and life adventures.

“We could not have been more pleased with the piece that Studio 22 compiled for us,” stated Adam Conley, Naukabout’s Director of Operations. “Our biggest obstacle was finding a design firm who could embrace and understand our message, and convey that in graphic form. Eryn and her team nailed it on the first try.”

In keeping with both companies’ commitments to conservation and preservation, Studio 22 sourced a sustainable printing solution for the brochure. This included using a Green Certified printing company, FSC-certified 100% recycled (100% post consumer waste) paper, and vegetable-based inks. Taking the process one step further, the carbon emissions for the printing shipment were also offset.

“We’re not only excited to help Naukabout announce the launch of their clothing line, but that we have been able to uphold our common values in the production of the piece,” said Eryn Willard, Studio 22’s founder. “We are proud to be affiliated with Naukabout and are looking forward to their continued success.

_________

About Studio 22, LLC – Studio 22 is a group of outdoor devotees creating award-winning visual branding, print collateral and web design for clients in the outdoor, environmental and consumer goods industries. Practicing what we preach helps us deliver the best creative solutions to our clients. The firm has been producing sustainable graphic design since 2005. www.studio20two.com

About Naukabout, LLC – Naukabout is a lifestyle apparel company that offers active, casual and outdoor clothing for men, women and children. The company incorporates an ideal that embodies one’s most memorable moments, places and life adventures. The Naukabout brand is committed to creating a community founded on Naukabout moments, encouraging people to answer the question: “Where and how do you Naukabout?” Founded in 2007, Naukabout is a private company headquartered in Ponte Vedra Beach, Florida and Cape Cod, Massachusetts, with its corporate office in Rhode Island. For more information, please visit www.naukabout.com.

Press release also available on PRlog.

One Marketing Tip To Heed Now

As Steve McKee said on Business Week’s Small Business website this summer, Marketing is muscle, not fat. Be careful about cutting it.”

Don’t risk losing market share to your competitors in a downturn. This is a time when a slow — but steady — marketing presence can help you come out on top when things turn around.

Can’t justify the cost of a full-page ad series? Cut the size to a half-page. Not sure if you should print the full-sized catalog you planned…and mail it? Reduce the page count or change the dimensions. The point is to maintain your presence.

Your clients and customers still need what your company provides, even during economic lows. If your competitors are cutting their marketing budgets, you can gain some of their market share by being the more visible company to your prospective clients.

Packaging On the Path to Green

The recent push from retailers for greener packaging has suppliers realizing a few additional benefits: smaller packaging reduces the amount of space and fuel needed for transporting the products, and reduces the amount of shelf space needed to display the products – thus getting more products on shelves at once.

Surprisingly, Wal-Mart is one of the retailers at the forefront of the packaging reduction movement. Perhaps, because its plan to reduce packaging by 5% in the next 6 years will save the company a projected $3.4 billion.

Solutions to greener packaging can include bio-based and recycled/recyclable content, to simple size reduction.

How can your company reduce the packaging on its products?

If you don’t manufacture products, how can you reduce the amount of resources you use to promote or sell your service?

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